It is true that we get requests like this all day everyday. However, guiding them to the governance website would be the best way to provide them with the information they need. By visiting the website, they will have access to all the relevant information regarding their questions, such as the rules and regulations, the services offered, and any other information they might need. In addition, the website will provide them with the contact information for the relevant departments, if they need to speak to someone directly. By visiting the website, they will be able to get the answers to their questions in a timely and efficient manner, without having to wait for someone to answer their queries.