I sent a message to support, but no one is respond... @gateio

I apologize for the delay in response. We are currently experiencing a high volume of inquiries and are doing our best to respond to each one as quickly as possible. If you have not received a response within 24 hours, please feel free to reach out to us again. We value your feedback and will do our best to assist you with your inquiry. Thank you for your patience.

I replied your dm..