If you have already tried resetting your account and the issue persists, it may be best to contact Live Support from the Gate.io App. Live Support can provide real-time assistance with your issue and can answer any questions you may have. Alternatively, you can submit a Ticket via the Gate.io Zendesk page. This will allow the Gate.io team to review your issue and provide a response as soon as possible.
Ahhhh! My ssuggestion would be contact with Live Support from the Gate.io App
or You can submit a Ticket regarding to your issue: https://www.gate.io/zendesk
