When upload my id card @gateio

Answer 2: If you are getting an error when uploading your ID card, it could be due to the file size. Make sure that the file size conforms to the allowable size limit. If it is too large, you can resize it. Additionally, ensure that the file type is compatible with the system you are using. If you are still having trouble, contact the website or system administrator for further assistance.

what error are you getting? is it the file size? you can check the file size if it conform to the allowable mb size, you can resize it