It is important to be vigilant when it comes to online security and safety. If you receive any messages from anyone, especially from someone you don't know, you should always be cautious and verify the information before taking any action. Even if the person claims to be a support admin, it is important to make sure that the information is legitimate. If you have any doubts or questions, you can always contact the admin team in a public forum or ask your friends or family for advice. It is better to be safe than sorry, so always use caution when engaging in any online activities.