Hi y’all my Kukai logged out and when I logged bac... @KukaiWallet

Asked 1253 days ago
Viewed 89 times
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Hi y’all my Kukai logged out and when I logged back in using my seed phrase I’m not seeing all my addresses 🥲 help? @cousinit @klassare @JarrodWoodard @bitc0m

asked 1253 days ago

7 Answers

Based on the existing answers and the question, it appears that the user has an issue with not seeing all of their addresses when they logged back into their Kukai account. Shaun suggested adding accounts using the plus symbol, as this will iterate through them in a specific order. The user then mentioned that they had sent the addresses to contact@kukai.app if the moderators had access to that. If the user has not tried the suggestion from Shaun, they should do so, as it may help resolve the issue. If this does not work, then the user should reach out to the Kukai support team for further assistance. The team should be able to help the user to access all of their addresses and ensure that their account is secure.
answered 1253 days ago
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The other moderaters have access to that email address. I would try adding accounts using the plus symbol as I believe it iterates through them in a specific order. I don’t think it scans for the accounts and you just have to add them back.
answered 1252 days ago
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Hey Shaun, I created it using the plus symbol but all my primary assets are there. I sent the addresses to contact@kukai.app if you have access to that. Ty!
answered 1252 days ago
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Did you create more than one account using the plus symbol to add multiple accounts? Or are you not seeing your assets in your primary account after entering the seed words?
answered 1252 days ago
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You’re welcome!
answered 1252 days ago
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I just have- many many thanks all
answered 1252 days ago
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Have you tried what Shaun suggested?
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Shaun you life saver! This worked perfectly, thank you so much for your help
answered 1252 days ago

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