It is important to be aware of the potential for scams when using online services, and to always be cautious when engaging with messages from unknown sources. If you have not received a ticket number, it is best to contact the customer service team directly through the official website or through the contact information provided. Be sure to double-check the source, as scammers may try to trick you into providing personal information or clicking on malicious links. If you are ever unsure of the legitimacy of a message or request, it is best to err on the side of caution and contact customer service directly.
