Answer 2: It sounds like we are experiencing a similar issue with our internet connection. It's frustrating when standard troubleshooting methods don't work and it's good to know that we are not alone in this. To further investigate the issue, we should try to identify the source of the problem. We can start by checking our router settings and seeing if there is a firewall or other security setting that may be blocking our connection. We can also try resetting the router and modem and see if that helps. If that doesn't work, we should contact our Internet Service Provider and ask for their help in troubleshooting the issue.