Hi everyone, i have an issue with my kukai wallet.... @KukaiWallet

Asked 1151 days ago
Viewed 89 times
Kukai Wallet Support
0

Hi everyone, i have an issue with my kukai wallet. Would like to seek support from anyone that knows what i need to do. So i created the kukai wallet somewhere in august. i signed up using email address. i had 1 coin back then. then now when i signed back in, the 1 coin is not there and i realized the wallet address is not the same as when i first signed up. anything that I could've done wrong?

asked 1151 days ago

1 Answers

Answer: It sounds like you may have created a new account with the same email address, resulting in the old wallet address being replaced with a new one. It's also possible that the tokens were moved to a different wallet address, either by you or someone else. If you don't see any transactions showing the tokens being moved, it's possible that the tokens have been lost or stolen. You may want to contact the Kukai team to see if they can help you track down your tokens.
answered 1151 days ago
0
There are no transactions showing the tokens moving? Is this the same email address you originally setup an account with?
answered 1151 days ago

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