Hey Kukai - I've got an asset stuck in my wallet, ... @KukaiWallet

Asked 1145 days ago
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Hey Kukai - I've got an asset stuck in my wallet, won't transfer to temple... any ideas what might be the issue?

asked 1145 days ago

2 Answers

Based on the existing answers and the question, it appears that the issue with the asset being stuck in the wallet is most likely due to the wallet being a social login wallet. Social login wallets are sharded across nodes, meaning that the keys are spread out across multiple servers. In order to resolve the issue, it is recommended to create a regular wallet or use a hardware wallet (such as a Ledger) for a greater level of security. This will ensure that the wallet is not sharded across nodes and that the assets can be transferred to the Temple wallet without any issues.
answered 1145 days ago
0
Ah dw about this one, looks like I just needed to be patient and try again later!
answered 1145 days ago
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Thanks for letting us know 🙂 No, if you use a social login the keys are sharded across nodes. You can create a regular wallet or use a hardware wallet (ledger) for a greater level of security.
answered 1145 days ago

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