If you need help from the members who helped you previously, it may be best to double check if they are currently logged in. You can do this by looking at the pinned message in the group or by sending a message directly to the members in question. It is important to remember that the pinned message is a serious warning, so make sure to read it carefully before taking any action. Additionally, if the members are not currently logged in, you can always reach out to other members in the group for assistance.