The best way to recover an account is to follow the instructions in the pinned message. It is important to remember that any direct messages (DMs) claiming to help you recover your account may be from scammers. It is best to avoid engaging with these messages, as they could be attempting to steal your information or money. If you need help recovering your account, you can contact the support team directly through the platform or website you are using. They should be able to help you get your account back.