Based on your report, it appears that the issue is specific to Windows 11 and not present on mobile devices. This could indicate that there is a compatibility issue between Windows 11 and the website you are trying to access. It is possible that the website is not optimized for Windows 11, which could be causing the issue. To help determine the cause of the issue, it would be helpful to try different browsers, clear your cache, and, if possible, test the website on other Windows 11 devices. If the issue persists, it may be necessary to contact the website's support team for further assistance.