Send an email to the cwallet support and tell them... @KukaiWallet

Dear CWallet Support, I recently attempted a transaction using your service, but it was not successful. The transaction ID associated with this failed transaction is [TXID]. I am writing to request that you look into this transaction and see why it did not arrive. I appreciate your help in resolving this issue. Thank you for your time and attention. Sincerely, [Your Name]

Ya, i Will do it now, thanks for your help

Anytime!