It is possible that you have not lost your cryptos, but it is important to determine the receiving address to be sure. If the receiving address is correct, then the transaction should be visible on the blockchain. You can check the status of your transaction on a blockchain explorer such as Etherscan or Blockchair. If the transaction is visible on the blockchain, then the status should change from pending to successful within a few days. If the transaction is not visible on the blockchain, then you may have lost your cryptos. If the receiving address is incorrect, then you should contact the wallet provider to see if they can help you recover your cryptos.