Based on the answers and the question, it appears that the person is having trouble recovering their KT1 address. It is possible that the person has lost their private key or has forgotten their password. If this is the case, it is important to reach out to a professional who specializes in recovering lost or forgotten passwords. Additionally, it may be possible to recover the KT1 address by using a recovery seed phrase or other backup method. It is important to ensure that a secure method is used in order to protect the funds stored in the address.